Frequently Asked Questions

Our plumbers in Wellington aim to arrive within 30–60 minutes, depending on location and traffic. Response Plumbing works hard to get to you as fast as possible, prioritizing urgent leaks, burst pipes, and water outages.

Turn off your main water supply immediately. This reduces flooding and prevents further damage. If safe, turn off electricity to affected areas as well.

Yes — our emergency plumbers in Wellington typically provide 24/7 after-hours support, covering nights, weekends, and public holidays.

Costs vary based on the issue and time of day. After-hours rates are higher, but most emergency plumbers provide transparent upfront pricing before starting any work.

Anything causing immediate damage or loss of water supply, including burst pipes, sewage backups, gas leaks, major leaks, blocked drains, and no hot water.